Most frequently asked questions about ChangeU
Q: You are a full-range change specialist, does that mean you only do change management?
A. Actually, technical hard skills in change management are just a small part of the change process. More importantly, the success of any kind of change involves soft skills – individual mindset change, thinking and attitude, team alignment, transformational leadership skills, creating a high AQ-EQ culture, innovative idea systems, customer perception, and all other aspects of organizational development. Therefore, “full-range” means a total solution in the change process.
Q: Is one of your subsidiaries Change University a traditional university?
A. We are not what you would call a traditional university as we do not cover subjects like engineering, chemistry, etc. We like to say that ChangeU is the university of life. We cover life skills, and the critical areas of management and leadership that have the most impact on organizations and individuals.
Q: How is it possible that you can change mindsets in just 1 or 2 days?
A. We use highly interactive games and activities that allow us to quickly assess participants’ mindsets and capabilities. We practice Plato’s philosophy that “one can discover more about a person in 1 hour of play than in 1 year of conversation”. With 30+ years’ experience and having trained more than 100,000 individuals, we are able to quickly identify the different personality types. Through participants’ approach and interaction in the games and activities we are able to coach each individual and provide specific skill sets that will move them forward.
Q: Do you have any experience in our industry?
A. We have vast experience in a wide range of industries; however, we do acknowledge that our clients usually know more about their own particular industry. As Change’s focus is on soft skills and mindset, rather than functional hard skills, our tried and tested management principles are generic and applicable to ALL industries, all functions, and locations.
Q: Why should I use Change University over an internal or industry expert?
A. Often clients use external experts like us because they are looking for significant breakthroughs that will take them to the next level. This requires fresh, creative and innovative new ideas that are not confined and stuck in organizational conditioning and old mindsets.
Change Coaches have the expertise to get buy-in even from suspicious, sceptical staff e.g. unpopular change initiatives, or new, bold concepts. We are unbiased authorities and therefore, feedback and wake-up calls are much more readily accepted by your people – including seniors who have been in your organization for many years, or those who have old mindsets. Your people will not feel threatened to hear constructive feedback from an external consultant or coach, whereas they are likely to react with hostility to an internal member of staff.
Q: How do you measure results in learning and training?
A. Most clients can observe a change in behavior and mindset in their team. We have successfully created learning support systems within organizations. And we can offer incentives linked with learning, and instantly measure performance (KPIs) in our cloud computing system.
Q: How much is this going to cost?
A. Overall, we are very competitively priced and fall in the range of market price for international management consultants of our caliber. It is almost impossible to give price quotes without a full exploration of your business needs. There are many variables that will affect the total cost, including number of participants, course duration, management level, and total number of training days committed. Obviously, if you are running a corporate-wide development program, special pilot rates will apply and it will be extremely cost-effective. We make it affordable to match your budget needs.
Many clients comment that we are very affordable and great value for money in comparison to the results that are achieved. Some say they’ve “gained a Lamborghini for the price of a Honda.”
A. Actually, technical hard skills in change management are just a small part of the change process. More importantly, the success of any kind of change involves soft skills – individual mindset change, thinking and attitude, team alignment, transformational leadership skills, creating a high AQ-EQ culture, innovative idea systems, customer perception, and all other aspects of organizational development. Therefore, “full-range” means a total solution in the change process.
Q: Is one of your subsidiaries Change University a traditional university?
A. We are not what you would call a traditional university as we do not cover subjects like engineering, chemistry, etc. We like to say that ChangeU is the university of life. We cover life skills, and the critical areas of management and leadership that have the most impact on organizations and individuals.
Q: How is it possible that you can change mindsets in just 1 or 2 days?
A. We use highly interactive games and activities that allow us to quickly assess participants’ mindsets and capabilities. We practice Plato’s philosophy that “one can discover more about a person in 1 hour of play than in 1 year of conversation”. With 30+ years’ experience and having trained more than 100,000 individuals, we are able to quickly identify the different personality types. Through participants’ approach and interaction in the games and activities we are able to coach each individual and provide specific skill sets that will move them forward.
Q: Do you have any experience in our industry?
A. We have vast experience in a wide range of industries; however, we do acknowledge that our clients usually know more about their own particular industry. As Change’s focus is on soft skills and mindset, rather than functional hard skills, our tried and tested management principles are generic and applicable to ALL industries, all functions, and locations.
Q: Why should I use Change University over an internal or industry expert?
A. Often clients use external experts like us because they are looking for significant breakthroughs that will take them to the next level. This requires fresh, creative and innovative new ideas that are not confined and stuck in organizational conditioning and old mindsets.
Change Coaches have the expertise to get buy-in even from suspicious, sceptical staff e.g. unpopular change initiatives, or new, bold concepts. We are unbiased authorities and therefore, feedback and wake-up calls are much more readily accepted by your people – including seniors who have been in your organization for many years, or those who have old mindsets. Your people will not feel threatened to hear constructive feedback from an external consultant or coach, whereas they are likely to react with hostility to an internal member of staff.
Q: How do you measure results in learning and training?
A. Most clients can observe a change in behavior and mindset in their team. We have successfully created learning support systems within organizations. And we can offer incentives linked with learning, and instantly measure performance (KPIs) in our cloud computing system.
Q: How much is this going to cost?
A. Overall, we are very competitively priced and fall in the range of market price for international management consultants of our caliber. It is almost impossible to give price quotes without a full exploration of your business needs. There are many variables that will affect the total cost, including number of participants, course duration, management level, and total number of training days committed. Obviously, if you are running a corporate-wide development program, special pilot rates will apply and it will be extremely cost-effective. We make it affordable to match your budget needs.
Many clients comment that we are very affordable and great value for money in comparison to the results that are achieved. Some say they’ve “gained a Lamborghini for the price of a Honda.”